Frequently Asked Questions
Understanding HALBEX
Clear answers about how HALBEX works — its merchant-trader model, escrow-controlled payments, compliance validation, blind trade, and launch timeline.
What is HALBEX?
HALBEX is India's secure export infrastructure for global food trade. It operates a controlled B2B merchant-trader model: approved Indian exporters sell to HALBEX, and verified international buyers buy from HALBEX. HALBEX manages compliance, protected settlement, blind-trade controls and managed logistics across the trade lifecycle.
Is HALBEX a marketplace?
HALBEX is not a public supplier directory or direct buyer-seller marketplace. Exporters sell to HALBEX and buyers buy from HALBEX. Counterparty identities remain protected throughout the trade.
What products are exported on HALBEX?
HALBEX focuses on Indian-origin food exports across its eight master food categories — fresh produce and dairy, meat and seafood, staples, grains and oils, spices and condiments, sauces and pastes, frozen foods, snacks, bakery and beverages, and packaged and specialty foods. Every product is validated against destination-country compliance and HS-code requirements, with Halal eligibility applied where it applies to the product and destination.
Who can become an exporter on HALBEX?
At launch, HALBEX accepts Indian exporters only. Each exporter must complete KYB (Know Your Business) verification, company verification, product onboarding and product/destination compliance before being approved to trade. Waitlist registration is the first step — it does not by itself grant approval or platform access.
Which countries can buy from HALBEX?
HALBEX currently supports verified buyers from 41 approved international markets, all sourcing from India. Buyer registration opens in controlled, phased batches ahead of launch.
How are payments protected on HALBEX?
Goods payments are protected through HALBEX-controlled escrow. Funds are released against verified milestones and delivery conditions. There are no direct buyer-to-exporter goods payments. Logistics settlement is handled separately according to the transaction structure.
What is escrow on HALBEX?
Escrow is the controlled holding mechanism used for the goods value of a HALBEX transaction. Buyer funds are held and released against verified milestones and delivery conditions. Logistics settlement is kept separate from the goods escrow.
What is blind trading on HALBEX?
Blind trading means buyer and exporter identities are kept hidden from each other throughout the trade. HALBEX uses blind shipment with a Switch Bill of Lading by default and routes all communication through the platform, so the exporter never learns the buyer's identity and the buyer never learns the exporter's identity.
Why is buyer–seller identity hidden?
Hiding identities protects HALBEX's merchant-trader architecture: HALBEX is the contracting principal, so parties never need to deal with each other directly. This safeguards commercial confidentiality and pricing, prevents off-platform bypass, and keeps every trade within a controlled, auditable workflow.
What is compliance validation on HALBEX?
Every product is validated against its destination-country requirements — including HS code and required certificates/documents — before it can be traded. A non-compliant trade is blocked from proceeding until the requirements are satisfied.
How does logistics work on HALBEX?
After a buyer builds a product or container requirement, HALBEX can provide an estimated logistics cost. The buyer can request a final shipment quote and select the required service/Incoterm. HALBEX then sends a logistics RFQ to eligible partners, reviews their quotations and finalizes the shipment pricing presented to the buyer. Logistics partners receive only the information required to perform their role, while buyer/exporter identities and trade margins remain protected.
When will buyers be able to register?
Buyer onboarding will open in controlled, phased batches during the pre-launch program. The current roadmap targets buyer registration from 21 January 2027, followed by commercial trading on 16 March 2027.
When does HALBEX officially launch?
Seller and logistics onboarding begins in December 2026. Buyer onboarding follows in controlled phases. Commercial trading is scheduled to begin on 16 March 2027.
Why choose HALBEX?
HALBEX offers a merchant-trader model, verified Indian exporters, destination-specific compliance, escrow-controlled goods payments, blind trade with Switch BL, managed logistics, a controlled RFQ workflow, price benchmarking/protection and a single governed trade workflow across the trade lifecycle.
